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Answer:
A lock that was communicating normally with DL-Windows but has suddenly lost its connection usually points to a loss in power or a physical change that has caused RF interference. To troubleshoot, start with the most likely causes:
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To temporarily disable an existing schedule using DL-Windows, several options are available.
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The option to "Transfer Lock(s) to Another Gateway" (see arrow below) is only available when moving locks from a model AL-IME-USB Gateway to a model AL-IME2 or AL-IM3 Gateway.
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A "VLAN," is a logical subgroup within a local area network created by using software rather than manually rearranging cables in the data center.
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Andy Phelps, Alarm Lock's National Training manager, shows you how to discover a Networx gateway in the DL-Windows Trilogy programming software.
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We recommend to first try the simplest and easiest possible solution: Temporarily turn off the wireless network card in the computer that is running DL-Windows.
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Yes, to test the signal strength between the Gateway and the physical Networx lock(s), DL-Windows does include an integral status indicator (click Gateway Configuration > Tools > View Gateway Status).
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Keeping a written record of your unique DL-Windows Security Password in a secure location is highly recommended under normal circumstances, and is even more important when upgrading DL-Windows as the Security Password must be re-entered into...
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